Shipping policy

When orders ship

Gold Coast Sale orders ship after your sale event has concluded and your eligibility has been confirmed with your employer. Because most sales are 2-week fundraising events processed in batches at close, your order will not ship immediately after checkout. See How it works for details on the event timeline.

Once your order is approved and processed, you’ll receive a shipping confirmation email with carrier tracking. Approved orders typically begin shipping within a few business days of event close.

Carriers and delivery times

We use major carriers (UPS, FedEx, USPS) depending on the destination and item. Delivery days vary by carrier — most carriers deliver Monday through Saturday. Your specific delivery window will be visible in the tracking email you receive once your order ships.

We do not ship on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Delivery may be delayed if a holiday falls during your shipping window.

Expedited shipping

Expedited shipping is available on request for an additional fee. Contact us at support@goldcoastsale.com before your event closes if you need an expedited option.

Special addresses

For APO/FPO addresses or P.O. boxes, please contact us at support@goldcoastsale.com so we can confirm the appropriate carrier and shipping method.

Signatures

We do not typically require a signature for delivery, but individual carriers and drivers may request one at their discretion based on the value or nature of the package.

Tracking

You’ll receive a shipping confirmation email with tracking information when your order ships. Check the tracking link for the most current delivery estimate. We are not responsible for delays caused by weather, natural disasters, carrier issues, or other circumstances beyond our control.

Contact us

Gold Coast Promotions Inc.
PO Box 370577
Las Vegas, NV 89137
Phone: 678-744-2111
Email: support@goldcoastsale.com